Collagenec – Terms & Conditions

Last updated: May 2025

Welcome to Collagenec, a digital platform founded by Mounia Grasso, offering wellness-focused resources centered around collagen-rich nutrition, design, and holistic living.

These Terms & Conditions (“Terms”) govern your use of our website, digital products, and any services offered through www.collagenec.com (“Site”). By using this Site, you agree to these Terms, including our Privacy Policy. If you do not agree, please do not use the Site.

For any inquiries, please contact: mouni@collagenec.com

1. General Use

The content provided on this Site is for informational and personal use only. You agree to use this Site and our materials in a lawful and respectful manner. Collagenec reserves the right to change, update, or withdraw content at any time without notice.

2. Account & Newsletter

You may choose to subscribe to our newsletter to receive recipes, updates, and promotions. You are responsible for ensuring your submitted contact information is accurate. You can unsubscribe at any time by following the link at the bottom of any email.

3. Digital Products

Collagenec currently offers a digital book — The 30-Day Collagen Marathon. This downloadable product includes recipes, guidance, and tips related to wellness and nutrition.

• All digital downloads are for personal use only.

• Unauthorized copying, distribution, or commercial use of any material is strictly prohibited.

• Upon purchase, you will receive a download link via email.

If you do not receive the file or experience technical difficulties, email us at mouni@collagenec.com.

4. Pricing & Payment

Prices are listed in Euros (€) and may be subject to change without notice. Payments are securely processed via third-party gateways (e.g., Stripe, PayPal). We do not store your payment details on our servers.

By placing an order, you confirm that:

• All information you provide is accurate

• You are authorized to use the chosen payment method

5. Refund Policy

Due to the nature of digital content, all sales are final. We do not issue refunds or exchanges once a file has been downloaded. If the file is not accessible or contains errors, please contact us within 7 days of purchase for support.

6. Intellectual Property

All content on this Site, including but not limited to recipes, text, logos, photographs, app previews, and digital downloads, are the property of Collagenec or its licensors.

• You may not reproduce, redistribute, sell, or exploit our content in any form without prior written consent.

• The “Collagenec” name and logo are protected trademarks.

7. Health Disclaimer

The information presented on this Site and in our book is for general wellness and educational purposes only. It is not intended as a substitute for medical advice.

Always consult a qualified healthcare professional before making significant changes to your diet, especially if:

• You are pregnant

• Have diabetes or other health conditions

• Are taking medication

Collagenec is not liable for any health outcomes based on the use of our content.

8. Privacy & Data

Your privacy is important to us. We only collect personal information necessary for fulfilling orders and sending updates.

We never sell or share your information with third parties. Please see our Privacy Policy for more information or contact mouni@collagenec.com.

9. App & Future Services (If Applicable)

We may launch a mobile app in the future offering features like:

• Diet tracking

• Grocery lists

• Meal reminders

By using such services, you agree to future updates of these Terms and any relevant user licenses.

10. Third-Party Links

Our Site may contain links to external websites or social media. We are not responsible for their content, practices, or availability.

11. Limitation of Liability

To the fullest extent permitted by law, Collagenec is not liable for any direct or indirect damages arising from the use of our website or digital products.

You agree to use our materials at your own risk and discretion.

12. Modifications

We reserve the right to update these Terms at any time. Changes take effect immediately upon publication. It is your responsibility to review these Terms periodically.

13. Contact

For all customer support, legal inquiries, or questions about these Terms, please contact:

Mounia Grasso
Email: mouni@collagenec.com